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Ms CW, Derby

Rated Aquarius Home Improvements LTD And Gave Us 9.5 out of 10

Date Review Given 2nd Jun 2015

Installation Details

This installation was completed by Luke Parkin
Type of Installation Kitchen Installation

How this customer rated us

Was the Sales designer polite and courteous? 10
Was the sales designer knowledgable about the products you were choosing? 9
Did the sales designer show an interest in your improvement? 10
Were the installers polite and courteous? 10
Were the installers clean and tidy? 9
Did the installers follow good working times? 9
Overall, how would you rate the quality of the installation? 10
Were the customer care team polite and courteous? 10
Did the customer care team show knowledge and understanding? 9
Did the customer care team show ability and effectiveness? 9

Comments from the customer

Jane made me feel comfortable at all times.  She made the process seem very easy.  Jane was very interested in what i wanted and was always positive.

Luke did an amazing job of my kitchen. I felt that he cared about his works and took a lot of pride in everything that he did.  He was always tidy and cleaned up at the end of each day.

I was always in close contact with John throughout the installation and he gave me very good communication.  If i needed him i received a response very quickly and i felt comfortable talking through any concerns or issues i had.