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Ms CW, Derby

Rated Aquarius Home Improvements LTD And Gave Us 8.8 out of 10

Date Review Given 2nd May 2015

Installation Details

This installation was completed by
Type of Installation Bathroom Installation

How this customer rated us

Was the Sales designer polite and courteous? 10
Was the sales designer knowledgable about the products you were choosing? 10
Did the sales designer show an interest in your improvement? 10
Were the installers polite and courteous? 9
Were the installers clean and tidy? 8
Did the installers follow good working times? 7
Overall, how would you rate the quality of the installation? 8
Were the customer care team polite and courteous? 10
Did the customer care team show knowledge and understanding? 8
Did the customer care team show ability and effectiveness? 8

Comments from the customer

I had so many companies visit me to give quotations for my bathroom installation.  I never felt as comfortable with any of them as i did with Aquarius Home Improvements.

Jane listened to me and asked me what I wanted rather than what they ‘can do’.  Nothing was too much trouble.

I am absolutely delighted with the final finish to the bathroom.  I did have ongoing issues with the installations, however these were rectified quickly.

John was always there for me and cared.  He did everything to be there and sort any hiccups that arose.

I can’t thank Aquarius enough for their care during what was a tad stressful time for me.  I always felt comfortable ringing them with any questions.