|Was the Sales designer polite and courteous?||8|
|Was the sales designer knowledgable about the products you were choosing?||8|
|Did the sales designer show an interest in your improvement?||8|
|Were the installers polite and courteous?||8|
|Were the installers clean and tidy?||8|
|Did the installers follow good working times?||8|
|Overall, how would you rate the quality of the installation?||9|
|Were the customer care team polite and courteous?||9|
|Did the customer care team show knowledge and understanding?||9|
|Did the customer care team show ability and effectiveness?||9|
We were given no pressure and were advised on the options available to us and allowed to choose what we wanted. The installer ate all the biscuits! He was hard working and did a good job. Oli was polite and helpful at all times. Martin the electrician was very good too.
We did have a minor electrical fault and some shrinkage of caulk but that has been fixed.