|Was the Sales designer polite and courteous?||10|
|Was the sales designer knowledgable about the products you were choosing?||10|
|Did the sales designer show an interest in your improvement?||10|
|Were the installers polite and courteous?||10|
|Were the installers clean and tidy?||10|
|Did the installers follow good working times?||10|
|Overall, how would you rate the quality of the installation?||10|
|Were the customer care team polite and courteous?||10|
|Did the customer care team show knowledge and understanding?||10|
|Did the customer care team show ability and effectiveness?||10|
Jane was very helpful and gave good advice. She kept in contact all the way up to our installation.
The installation team were great! All the rubbish was removed on a daily basis. The installers arrived on time everyday, were very polite and took great pride in their work.
We’re really please with the customer care although the after-sales could be improved by a phone call after the installation.