This Customer Gave Us A Review Score Of 7.6 out of 10
Date Review Given :10th Jul 2020
This Installation Was completed By:
Type of Installation: Kitchen Makeover
How this customer rated us:
|Was the Sales designer polite and courteous?||10|
|Was the sales designer knowledgable about the products you were choosing?||10|
|Did the sales designer show an interest in your improvement?||10|
|Were the installers polite and courteous?||4|
|Were the installers clean and tidy?||4|
|Did the installers follow good working times?||4|
|Overall, how would you rate the quality of the installation?||4|
|Were the customer care team polite and courteous?||10|
|Did the customer care team show knowledge and understanding?||10|
|Did the customer care team show ability and effectiveness?||10|
What This Customer Said About Us
Charley and Ryan did a very poor job of laying the tiles in the kitchen evenly. They were up and down, and some with serious trip hazards.
Adhesive was splashed about on the oak doors, walls and skirtings and not cleaned up.
The grouting was done in a hurry to get home on a Friday and they left a film of residue which is a slip hazard.
My husband who had cracked ribs, had to get down to clean the most of it off. I was so angry that you were close to losing the work in the utility room.
Lee, however, was brilliant and got it sorted out straight away and Jake and Arron did the best they could.