|Was the Sales designer polite and courteous?||6|
|Was the sales designer knowledgable about the products you were choosing?||6|
|Did the sales designer show an interest in your improvement?||8|
|Were the installers polite and courteous?||9|
|Were the installers clean and tidy?||9|
|Did the installers follow good working times?||9|
|Overall, how would you rate the quality of the installation?||9|
|Were the customer care team polite and courteous?||9|
|Did the customer care team show knowledge and understanding?||9|
|Did the customer care team show ability and effectiveness?||9|
I wish that they had made the measurements of the chosen suite clear. The toilet stuck out too far from the wall for the door to open once fitted.
The installers were nice lads, cleaned up well and made sure they fixed anything that required it.
Thank you for agreeing to replace the toilet for us.