|Was the Sales designer polite and courteous?||9|
|Was the sales designer knowledgable about the products you were choosing?||9|
|Did the sales designer show an interest in your improvement?||9|
|Were the installers polite and courteous?||10|
|Were the installers clean and tidy?||10|
|Did the installers follow good working times?||10|
|Overall, how would you rate the quality of the installation?||10|
|Were the customer care team polite and courteous?||10|
|Did the customer care team show knowledge and understanding?||10|
|Did the customer care team show ability and effectiveness?||10|
The initial consultations felt a little rushed, but everything about the subsequent work was on time and ran smoothly.
The installers had excellent attention to detail. Both Luke and Ben were easy to have in the house while working with my own job from home.
We haven’t needed any after sales and are delighted with out new wet room.