|Was the Sales designer polite and courteous?||9|
|Was the sales designer knowledgable about the products you were choosing?||9|
|Did the sales designer show an interest in your improvement?||9|
|Were the installers polite and courteous?||10|
|Were the installers clean and tidy?||10|
|Did the installers follow good working times?||10|
|Overall, how would you rate the quality of the installation?||10|
|Were the customer care team polite and courteous?||10|
|Did the customer care team show knowledge and understanding?||10|
|Did the customer care team show ability and effectiveness?||10|
The initial consultation felt a little rushed, but everything about the subsequent work was on time and ran smoothly.
All the work (including our wet room) was arranged so were only without a bath / shower for 1 night within 3 weeks of consecutive work!
Alfie is to be congratulated for the hours he spent tracking down why one radiator refused to function correctly after the system was drained!