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Mr and Mrs Grainger, Ilkeston

Rated Aquarius Home Improvements LTD And Gave Us 9.1 out of 10

Date Review Given 20th Mar 2017

Installation Details

This installation was completed by Billy Wainright Craig Turner
Type of Installation Bathroom Installation

How this customer rated us

Was the Sales designer polite and courteous? 7
Was the sales designer knowledgable about the products you were choosing? 7
Did the sales designer show an interest in your improvement? 7
Were the installers polite and courteous? 10
Were the installers clean and tidy? 10
Did the installers follow good working times? 10
Overall, how would you rate the quality of the installation? 10
Were the customer care team polite and courteous? 10
Did the customer care team show knowledge and understanding? 10
Did the customer care team show ability and effectiveness? 10

Comments from the customer

Although Very Friendly, We did feel a little rushed into choosing the products with Steve.

The tiling was done to a very high standard in a challenging room.  Craig suggested alternative ideas to solve problems and cared about the finished result.

All of our enquiries and requests were dealt with in a prompt way and with patience and understanding.