|Was the Sales designer polite and courteous?||7|
|Was the sales designer knowledgable about the products you were choosing?||7|
|Did the sales designer show an interest in your improvement?||7|
|Were the installers polite and courteous?||10|
|Were the installers clean and tidy?||10|
|Did the installers follow good working times?||10|
|Overall, how would you rate the quality of the installation?||10|
|Were the customer care team polite and courteous?||10|
|Did the customer care team show knowledge and understanding?||10|
|Did the customer care team show ability and effectiveness?||10|
Although Very Friendly, We did feel a little rushed into choosing the products with Steve.
The tiling was done to a very high standard in a challenging room. Craig suggested alternative ideas to solve problems and cared about the finished result.
All of our enquiries and requests were dealt with in a prompt way and with patience and understanding.