|Was the Sales designer polite and courteous?||9|
|Was the sales designer knowledgable about the products you were choosing?||9|
|Did the sales designer show an interest in your improvement?||9|
|Were the installers polite and courteous?||9|
|Were the installers clean and tidy?||9|
|Did the installers follow good working times?||9|
|Overall, how would you rate the quality of the installation?||9|
|Were the customer care team polite and courteous?||9|
|Did the customer care team show knowledge and understanding?||9|
|Did the customer care team show ability and effectiveness?||9|
Everyone was very helpful with lots of suggestions. There was no pressure to upgrade or purchase.
The installers left the area clean and tidy each day. They were always cheerful and sorted any problems that arose.
I had a couple of minor queries that were sorted the same day.