|Was the Sales designer polite and courteous?||10|
|Was the sales designer knowledgable about the products you were choosing?||10|
|Did the sales designer show an interest in your improvement?||9|
|Were the installers polite and courteous?||10|
|Were the installers clean and tidy?||10|
|Did the installers follow good working times?||9|
|Overall, how would you rate the quality of the installation?||10|
|Were the customer care team polite and courteous?||10|
|Did the customer care team show knowledge and understanding?||10|
|Did the customer care team show ability and effectiveness?||10|
Having been bitten by dodgy builders in the past, I would like to thank Aquarius Home Improvements for a fantastic bathroom installation. There were no concerns or dramas, they have a great team.
The sales designer was very helpful and they were able to source components other companies thought did not exist.
The installation team were very friendly and approachable. They were very knowledgeable and happy to explain everything that they were doing at each and every stage.
We did have an issue with one of the products that was installed, but this was changed and rectified very quickly with no drama.