|Was the Sales designer polite and courteous?||8|
|Was the sales designer knowledgable about the products you were choosing?||8|
|Did the sales designer show an interest in your improvement?||8|
|Were the installers polite and courteous?||9|
|Were the installers clean and tidy?||7|
|Did the installers follow good working times?||7|
|Overall, how would you rate the quality of the installation?||9|
|Were the customer care team polite and courteous?||8|
|Did the customer care team show knowledge and understanding?||8|
|Did the customer care team show ability and effectiveness?||8|
I gave 7 for working time as the installation took longer than anticipated, otherwise it would have been an 8. We did have an issue with the light fitting but this was rectified within a couple of days.
Overall, I’ve got extremely positive feedback with regards the service received and the quality of the installation. Will definitely recommend to friends and family.