Was the sales designer knowledgable about the products you were choosing?
Did the sales designer show an interest in your improvement?
Were the installers polite and courteous?
Were the installers clean and tidy?
Did the installers follow good working times?
Overall, how would you rate the quality of the installation?
Were the customer care team polite and courteous?
Did the customer care team show knowledge and understanding?
Did the customer care team show ability and effectiveness?
Comments from the customer
Aquarius Home Improvements were one of about 8 companies that i contacted for a quote for my bathroom renovation.
Aquarius Home Improvements were the only company with the ‘can do’ attitude rather than the others who told me that I couldn’t do this and that.
The installers worked efficiently to complete the task and I am delighted with the outcome, and although the choices were all mine, I was able to work with the installers to make decisions on exactly where things should be and i was able to take their advice on matters as well.
There were a couple of hiccups during the works, which is to be expected, but the installers dealt with everything calmly and effectively.
It was a pleasure to have them in my home, every day they tidied up behind themselves so I didn’t have to. I only had to keep them full with tea and biscuits.
A big thank you to you all and I would be happy to recommend Aquarius Home Improvements to friends, colleagues and family.
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