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Gary Goddard. Nottingham

Rated Aquarius Home Improvements LTD And Gave Us 1.7 out of 10

Date Review Given 11th Dec 2013

Installation Details

This installation was completed by
Type of Installation Bathrooms

How this customer rated us

Was the Sales designer polite and courteous? 3
Was the sales designer knowledgable about the products you were choosing? 1
Did the sales designer show an interest in your improvement? 2
Were the installers polite and courteous? 2
Were the installers clean and tidy? 2
Did the installers follow good working times? 1
Overall, how would you rate the quality of the installation? 1
Were the customer care team polite and courteous? 3
Did the customer care team show knowledge and understanding? 1
Did the customer care team show ability and effectiveness? 1

Comments from the customer

Prospective customers please be aware that this company are the worst bathroom installers I have had the misfortune to have employed. I could have done a better job than their fitter if I was blindfolded with one hand tied behind my back. Be warned.

 

****Message From Aquarius****

We are sorry that you feel we have let you down on the installation of your bathroom.  However, this review is contradictory to the emails received from you after the installation was undertaken.  You have not contacted us in the 2 years since your installation was performed so we are a little disappointed that you have been so negative without giving us chance to rectify any issues you may have.